Your business operations designed.
At Ops Designed we specialize in business process design, documentation, and automation to help companies scale and sell. Are you ready to bring your business to the next level?
Business Process Design
I cannot say enough good things about Liz. Last year we lost over $40k in revenue due to a lack of project management processes resulting in delayed customer billing. Liz came in and streamlined countless processes, implemented Project Management best practices and saved me a ton of time within weeks of working together. After 7 years of being in business, we’re finally ready to scale.
Liz was a pleasure to work with. She is a fast learner and a team player. She is stellar at process design for fast-growing businesses and an asset to any team looking to define and document processes to scale their operations. Send it to Liz and consider it done. She follows through every time.
We’ve turned to Liz on multiple projects and her work exceeds our expectations every time. Her diverse skillset is an incredible resource.
She flawlessly executed the creation of our dynamic employee handbook. And later, she learned a completely new system to document a complex process for our team ultimately saving us over a hundred hours annually in admin work.
The #1 problem businesses face isn’t lead generation or exposure, it’s an inability to methodically capture and convert those leads. Businesses see site traffic, social impressions, and discovery calls. However, without a reliable and automated process there (at best) exists a very wasteful sales pipeline.
At worst, there are no new sales at all. …We had this problem. HAD. Thanks to Liz and her incredible mind, we now are able to properly and effortlessly capture, engage, follow-up, and close new business at scale. We can train new hires on the process with immaculate training documentation, and we’re able to scale.
I don’t think I’ve ever met anyone who could absorb the full-frontal assault of ideas/thoughts/plans/connections I’ve got going on, and then nearly immediately say it back to me in the most simple, organized way. This is what Liz did. In addition to creating maps and spreadsheets for me (that even I could understand and I hate spreadsheets), she left me with a list of to-dos across multiple areas of my business. If you can, hire her!
Liz was fantastic! As an engineering centered company, we are process and detail oriented. She came in and turned recruiting into the same. She worked out the kinks in our hiring process and built a finely tuned hiring machine.
Transitioning her processes to our full-time recruiting team member has produced a stellar result. Liz truly took care of every nook and cranny required to leave us set up for success.
We reached out to Liz when we needed to implement new software for our executive search firm. I had an idea of what I wanted, and Liz took it and ran with it. She carefully researched the options, set up demos, and gave me qualified advice on which system to select based on user experience, affordability, etc. Her outstanding work on our user manuals and templates means that we have a complete system in place and tools readily accessible as we onboard new team members. She was incredibly well organized, confident in her approach, and delivered everything on time. Working with her was one of the best investments our small company made last year!